Red Ice News

Dispelling the Mythmakers

SocialMiner: New software allows employers to spy on Twitter, Facebook, social networks
New to Red Ice? Start Here!

SocialMiner: New software allows employers to spy on Twitter, Facebook, social networks

Source: rawstory.com
Now, it seems, you have nowhere to hide.

New software released by Cisco Systems Inc. on Wednesday makes it much easier for banks, retailers, and other businesses -- including your employer -- to monitor the mountain of data on social networking websites such as Twitter, Facebook and LinkedIn.

The new SocialMiner software tracks the status updates, forum posts, and blog posts of customers and potential customers in real-time, giving businesses immediate information about consumers' opinions and preferences. It's pretty cheap, too: "It can also be purchased for use with a non-Cisco contact center system, Cisco officials say. In each case, SocialMiner costs $1,000 for the server and $1,500 per agent license."

"With more and more Web-based conversations taking place over these social platforms, it's now more critical than ever that businesses are aware of what their customers are saying about them and are able to respond to general inquiries or rectify customer service issues so as to enhance and protect brand reputation," Cisco states in its SocialMiner press release.

"With more and more Web-based conversations taking place over these social platforms, it's now more critical than ever that businesses are aware of what their customers are saying about them and are able to respond to general inquiries or rectify customer service issues so as to enhance and protect brand reputation," Cisco states in its SocialMiner press release.

According to The Nielsen Company, the average global consumer spent more than five and half hours on social networking sites like Facebook and Twitter in December 2009.

Read the rest of the story

More: Cisco SocialMiner

Comments

Red Ice Radio

3Fourteen

AltRight Territory in the Pacific Northwest
Cascadia - AltRight Territory in the Pacific Northwest
Women Against the Islamization of Europe
Anke Van dermeersch - Women Against the Islamization of Europe

TV

Norse News - Episode 2 - Trump Reveals the Real Sweden
Norse News - Episode 2 - Trump Reveals the Real Sweden
Does The Alt-Right Share Some Common Ground With The Hoteps?
Does The Alt-Right Share Some Common Ground With The Hoteps?

RSSYoutubeGoogle+iTunesSoundCloudStitcherTuneIn

Design by Henrik Palmgren © Red Ice Privacy Policy

`]]